Return policy

Returns and Exchanges

Q. Can I exchange or return my purchase? A. At Inka Nature Traditions, the happiness and satisfaction of our customers is our priority. We do our best to ensure that you are happy with your purchases, however, we understand that this may not always be the case. If you have received a product which you believe does not meet our standards or is faulty and/or altered, we would be happy to offer you a full refund within 30 days of your order. Please contact our customer service team at service@inkanature.com and include your phone number as well as your email address and order number. Please note that for unopened products we will offer a full refund to the original card on file. For any opened product, we will offer the refund amount via an Inka Nature Traditions gift card.