Montreal, Canada

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Tél: +1 514 222 5488

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are based on post canada prices

Which payment methods are accepted in the Online Shop?

We accept all major debit and credit cards from customers worldwide.

How long will delivery take?

Delivery time depends on our transportation partner, Canada Post. .

How secure is shopping in the Online Shop? Is my data protected?

We use atechnology audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Inka Nature

HTTPS and HSTS for secure connections
Our financial partner forces HTTPS for all services using TLS (SSL), including our public website and the Dashboard.

We regularly audit the details of our implementation: the certificates we serve, the certificate authorities we use, and the ciphers we support. We use HSTS to ensure browsers interact are secured.

What exactly happens after ordering?

The order is prepared, then the order is sent via Canada Post to your address.

Do I receive an invoice for my order?

A shipping confirmation is sent for each order.

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