Shipping & Returns

Shipping & Returns

Please note we are continuing to process online orders as normal and our Customer Experience team remains available to help you.

Due to increased order volume, there may be a slight delay at our warehouses and we are not guaranteeing delivery timeframes. Our team is working hard to ensure all orders are fulfilled and released as soon as possible.

In addition, please note that some apartment buildings are no longer accepting delivery to individual units. Check with your building if you are planning to place an online order.

Expected DeliveryProduct TotalRate
Standard 3-5 business days
Express1-3 business daysAny amount
Deliveries to remote or rural areas may take longer to arrive

Return Questions

How do I return or exchange a product purchased on the Inka Nature website?

If you aren’t happy, we aren’t happy, so let us make it right for you. If your Inka Nature products were not purchased as final sale or on promotion, simply fill out this form and email it to info@kairosnaturals.com.

Please note that we don’t offer refunds or exchanges on final sale or expired product. If you have questions give us a call at +1514-222-5488 and someone from our Customer Experience team can help you out.